Privacy Policy

1. Who We Are

This Privacy Policy applies to Palmdale Insulation, located at 38322 6th St E #B, Palmdale, CA 93550, and reachable at contact@palmdaleinsulation.com. We operate the website at palmdaleinsulation.com ("the Site").

2. Information We Collect

We collect information in two ways: information you provide directly and information collected automatically when you visit the Site.

Information You Provide

When you fill out a contact or estimate request form on the Site, you may submit your name, phone number, email address, service address, and a description of your project. We use this information solely to respond to your inquiry and schedule an estimate. We do not sell or rent this information to third parties.

Information Collected Automatically

When you visit the Site, we and our analytics providers may automatically collect technical information including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is used in aggregate to understand how visitors use the Site and to improve its content and performance.

3. Cookies and Tracking Technologies

The Site may use cookies, which are small text files stored on your device, and similar tracking technologies. These are used for the following purposes:

• Analytics: We use Vercel Analytics to collect anonymous usage data about pages visited and traffic sources. This data is aggregated and does not identify individual visitors.
• Form functionality: Our contact form is provided by Tally (tally.so). Tally may set cookies necessary to operate the form. Please review Tally's Privacy Policy for details on how they handle data submitted through their forms.

You may disable cookies through your browser settings. Disabling cookies may affect some Site functionality.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to estimate requests and service inquiries.
• To schedule on-site visits and communicate about your project.
• To improve the Site's content, structure, and performance using aggregated analytics data.
• To comply with applicable legal obligations.

We do not use your personal information for advertising, profiling, or any automated decision-making that affects your rights.

5. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share it in limited circumstances:

• Service providers: We use third-party tools, including Tally for forms and Vercel for hosting and analytics. These providers process data on our behalf under their own privacy policies and are not permitted to use your data for independent purposes.
• Legal requirements: We may disclose information if required to do so by law or in response to a valid legal process, such as a court order or subpoena.
• Business transfers: If Palmdale Insulation is sold or merges with another business, your information may be transferred as part of that transaction. We will notify you if this occurs.

6. Data Retention

We retain personal information you submit through contact forms for as long as necessary to respond to your inquiry, complete any resulting project work, and satisfy any applicable recordkeeping obligations. If you request deletion of your information and there is no overriding legal reason to retain it, we will delete it within 30 days of your request.

7. Your Rights

Depending on where you live, you may have rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information, subject to legal retention requirements.
• The right to opt out of any marketing communications.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at contact@palmdaleinsulation.com.

8. Security

We take reasonable technical and organizational measures to protect the information you provide against unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you not to submit sensitive personal or financial information through this Site.

9. Third-Party Links

The Site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

10. Children's Privacy

The Site is intended for adults seeking home or commercial improvement services. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, contact us at: