Privacy Policy

1. Information We Collect

We collect information only when you voluntarily provide it or when it is generated automatically by your use of our website.

Information you provide directly

• Name, phone number, and email address submitted through our contact form
• Project details, property information, or questions you include in a contact or estimate request
• Communications you send us by email, phone, or any other channel

Information collected automatically

• Browser type, device type, operating system, and general geographic location (city or region level, not precise)
• Pages visited, time spent on pages, and referring URLs, collected through analytics tools
• Cookies and similar tracking technologies used to understand how visitors interact with our site

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and schedule on-site consultations
• To communicate with you about your project before, during, and after the work is completed
• To improve the content and usability of our website based on aggregate usage patterns
• To send occasional service-related communications, if you have given us your contact information
• To comply with legal obligations or respond to lawful requests from government authorities

We do not sell, rent, or share your personal information with third-party marketers. We do not use your information for automated decision-making or profiling.

3. Cookies and Analytics

Our website uses cookies — small text files stored on your device — to help us understand how visitors use the site. We use analytics tools (such as Vercel Analytics) that collect aggregated, anonymized data about page views and visitor behavior.

We do not use cookies to track you across other websites or to serve you advertising.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you disable cookies, some features of our website may not function as intended. Your browser documentation will explain how to manage cookie settings.

4. Third-Party Services

Our website uses the following third-party services that may collect or process data on our behalf:

• Tally — Our contact and estimate forms are hosted by Tally (tally.so). When you submit a form, your data is processed and stored by Tally in accordance with their privacy policy.
• Vercel Analytics — We use Vercel Analytics for anonymous, aggregated website usage data. No personally identifiable information is collected by this service.
• Google Maps — Our website embeds a Google Maps iframe to display our office location. Google may collect data through this embed according to their own privacy policy.

We encourage you to review the privacy policies of these third-party services for full details on how they handle data.

5. Data Retention

We retain contact and project information for as long as it is necessary to fulfill the purpose for which it was collected, or as required by applicable law. Specifically:

• Information from estimate requests or project inquiries is retained for up to three years after the last contact, unless you request earlier deletion.
• Project records for completed work may be retained for up to seven years to support warranty claims and legal compliance.
• Website analytics data is retained in aggregated form and does not contain personally identifiable information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may ask us to correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to our legal retention obligations.
• Opt-out: You may ask us to stop contacting you for marketing purposes at any time.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information below.

7. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. Our website is served over HTTPS, and we limit access to personal information to staff members who need it to perform their work. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy or how we handle your information, you can reach us at: